TRAMS Privacy Policy

Data Privacy Policy

This privacy notice for SRAMS Sdn Bhd (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

  • Download and use our mobile application, or any other application of ours that links to this privacy notice

SRAMS is committed to protecting consumer privacy online. By using this Website, you consent to the terms of SRAMS ’s Privacy Policy and to SRAMS ’s processing of personal information for the purposes set forth below.

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with SRAMS Sdn Bhd and the Services, the choices you make, and the products and features you use.

You may be required to register in order to be granted access to certain information, services and/or products at this Website. At the time of registration, you need to provide certain personal information to us, including your name, contact number, email address, company name and designation.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Username

Do we process any sensitive personal information?

We do not process sensitive personal information.

Do we receive any information from third parties?

We do not receive any information from third parties.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.

In what situations and with which parties do we share personal information?

We may share information in specific situations and with specific third parties.

We may need to share your personal information in the following situation:

When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API).

How do we keep your information safe?

We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

Additionally, only authorized administrators and staff have access to systems containing such information. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

How long do we keep your Information?

We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Do we make updates to this notice?

We will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time without notice to you, and SRAMS will post any changes to this Privacy Policy as soon as they go into effect.  We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at sramskch@gmail.com or by post to:

SRAMS Sdn Bhd
Lot. 2486, Jalan Rock, 1st Floor Batu 21/2,
Fortuneland Business Centre, 93200 Kuching, Sarawak,
Malaysia